Lawson Products Director, Inside Sales in Chicago, Illinois
Director, Inside Sales
Country: United States
Job ID: 11284
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We are looking for a motivated Director of Inside Sales responsible for co-developing and executing Lawson’s inside sales strategy. The ideal candidate has a strong background in B2B sales, sales leadership, and has demonstrated success in a faced-paced, dynamic, high-growth inside sales call center environment. The position will assume leadership of Lawson’s inside sales function and outsourced relationships
We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Inspires, leads, and drives the inside sales team to meet or exceed all sales goals established by executive leadership.
Fosters a high-performing and energetic culture that instills a feeling of inclusion and belonging.
Executes all aspects of hiring, developing, coaching/mentoring, appraising, rewarding, and holding his/her reports accountable for assigned job responsibilities and results.
Drives, supports and influences the go-to-market strategies and operational optimization for the inside sales team.
Drives inside sales growth, achieving overall performance metrics (revenue, retention, forecast, employee satisfaction, etc.)
Manages overall sales team processes and sets appropriate metrics for sales funnel management.
Plans and manages at both the strategic and operational levels.
Other duties as assigned.
Qualifications & Requirements:
Bachelor's degree with 10+ years of inside sales experience, similar CRM experience, and 5+ years of experience as an inside sales functional leader, or an equivalent combination of education and experience.
Experience in developing and expanding an inside sales function, including outsourcing opportunities.
Experience using enterprise CRM solutions required.
Full understanding of the sales process, from lead, to close, to ongoing account management.
Experience in call coaching to improve rep performance and customer experience.
Ability to lead multiple projects and activities while paying attention to detail.
Self-starter who is confident in an ambitious environment and has a track record of using analytic skills to actively develop new insights that drive operational strategy and revenue growth.
Excellent leadership, energy, judgment, communication, management, and analytical skills required.
Use enterprise CRM systems extensively with experience in creating reports.
Strong interpersonal skills, excellent written and verbal communications skills.
Ability to coach team to successfully drive sales over the phone, email, video, and modern demonstration tools.
Superior leadership skills, with the ability to enable high performers to deliver and motivate underperformers to improve.
Works well in a diverse team and enjoys a dynamic environment.
Previous experience working in B2B industries preferred.
Leverages multiple data sources to inform key decision-making.
Strong operational and analytical abilities.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.